Automated teller machine innovation in the banking industry

There were also new challenges in the form of complexities of having multiple systems accessing customer information. In Nigeria, Automatic Teller Machine technology is becoming more common than it ever was. Another construct that influenced attitude supported in this study is trialability.

Method of Information Gathering The techniques used for information gathering in this research work are as shown below: It therefore encourages a cashless society.

Exposing the appealing nature of ATMs to the users, non users and non bankers alike would infuse an interest in banking that was hitherto unimagined. Of course, the ATM as we know it now may be a far cry from the supermachines of tomorrow, but it might be instructive to understand how the ATM transformed branch banking operations and the jobs of tellers.

At first, they were operated as elitist services designed for those desirous of exclusive service.

A small number of s were supplied to a U. It was not strongly felt that withdrawing from an ATM was less safe than withdrawing from a bank teller.

We look forward therefore to carrying out a more comprehensive survey on the use of ATMs and related issues in Nigeria. Keyboard overlays are devices which are designed to look very like the genuine ATM key pad and are fixed on top of the genuine key pad.

This is a rise of To reduce operational cost. The demographic characteristics of the respondents revealed that most of them were students and youths. Chapter five gives the summary, conclusion and recommendation.

Interestingly, as ATMs expanded—fromin to aboutor so until recently—the number of tellers employed by banks did not fall, contrary to what one might have expected. The study was situated in Ilorin, Kwara State, Nigeria.

To improve sales effectiveness and revenue. Work has also been made easier, and more interesting, the competitive edge of banks, relationship with customers, and the solution of basic operational and planning problems has been improved.

The most common method of card theft is Card Trapping. Chapter four focuses on implementation of automation in the textile industry.

Chapter three deals with the methodology and system analysis. A small percentage of respondents are not using it because they do not know what it is or how it works 3. According to the research by James Bessen of Boston University School of Law, there are two reasons for this counterintuitive result.

The use of the theory is vital as there is a requirement for more information that could add to existing research. The banking industry no doubt has witnessed advancement in technology just like any other sector; the use of the automated teller machine is one of these as it affects banking operations entirely.

I hit upon the idea of a chocolate bar dispenser, but replacing chocolate with cash. This result corroborates the findings of Cheung et al. This number is expected to decrease by 40, by Karahanna, et al, At inception, the few banks that had these machines restricted customers to accessing the machines from their banks alone.

The essence of this system was that it enabled the verification of the customer with the debited account without human intervention. An automated teller machine (ATM) is a computerized telecommunications device that provides the customers of a financial institution with access to financial transactions in a public space without the need for a human clerk or 5/5(1).

AN ASSESMENT OF THE USE OF AUTOMATED TELLER MACHINE (ATM) IN THE BANKING INDUSTRY IN NIGERIA., Largest Undergraduate Projects Repository, Research Works and Materials. Download Undergraduate Projects Topics and Materials Accounting, Economics, Education.

APPRAISAL OF THE USE OF AUTOMATED TELLER MACHINE (ATM) IN THE BANKING INDUSTRY IN NIGERIA. ABSTRACT. This work is based on the appraisal of the Automated Teller Machine.

Despite innovations in modular manufacturing, speedier ways to identify delinquent accounts, and the associated reduction in service costs, however, ATMs remained a significant capital investment. The use of dedicated telephone lines limited them to bank branches or high volume non-bank locations, such as busy train stations and big airports.

Retail bank branches remain stubbornly relevant, despite an onslaught of digital and tech innovations. But bank tellers' days in those branches could be numbered.

The largest banks in the US have. Despite innovations in modular manufacturing, speedier ways to identify delinquent accounts, and the associated reduction in service costs, however, ATMs remained a significant capital investment.

Automated teller machine innovation in the banking industry